No matter what hosting account you get, with DownTown Webpages there is always a professional standing by to help when you need it.

We know it can be frustrating sometimes when you have a website and can't figure something out, that's why we specialize in going far beyond the normal hosting companies support services and providing support for things regular companies will not.

Your average hosting company will only take care of support issues or problems related to their technical hosting functions, control panel or services they directly provide BUT what happens when a 3rd party script isn't working right?

With them, YOUR STUCK and you may waste hours of time or hire a professional at $50 an hour or more.

With Us, we'll help you the best we can for free with most small problems.

CLIENT EXAMPLE:

A long time client has a YABB forum that quit working properly. They couldn't figure out what the problem was themselves and would have wasted hours of frustrated time and never figured it out, but just by contacting us, we solved the problem quickly and notified the client what caused the error.

It cost them nothing BUT another hosting company would have either not helped or charged them large fees.

OUR POLICY

If your problem takes less than 15 minutes to fix, we do that free.

If you need a larger project done, or more time to fix something, we have some of the lowest prices in the industry. Our cost of web development/maintenance ranges from $10-$20 an hour compared to our competition who may charge $50 an hour or more for the same services.

Plus we charge in half hour increments.